Globluum Music Player Help & Support

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From charging issues to firmware updates, from Bluetooth pairing to file transfers — find the answers you need below.Or contact us directly. We reply within 48 hours.

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SU9 Android Streaming Music Player with Bluetooth & WiFi, 4" Touchscreen MP3/MP4 Player

SU9 Android Streaming Music Player with Bluetooth & WiFi, 4" Touchscreen MP3/MP4 Player

Regular price $79.99 USD

Regular price Sale price $79.99 USD
SU3 Safe Kids MP3 Player with Parental Controls. Supports Spotify Kids, Apple Music, Audible, Kindle. Great Gift for Kids.

SU3 Safe Kids MP3 Player with Parental Controls. Supports Spotify Kids, Apple Music, Audible, Kindle. Great Gift for Kids.

Regular price $69.99 USD

Regular price Sale price $69.99 USD
SU5 Digital Music Player for Kids, 4" Full Touch Screen MP4 with Spotify, Spotify Kids, Google Play, Audible and Speaker.

SU5 Digital Music Player for Kids, 4" Full Touch Screen MP4 with Spotify, Spotify Kids, Google Play, Audible and Speaker.

Regular price $59.99 USD

Regular price Sale price $59.99 USD
SU7 Digital Audio player with Bluetooth & Wi-Fi, Music player with Spotify, Pandora, Tidal, Deezer, Audible, Kindle and Speaker.

SU7 Digital Audio player with Bluetooth & Wi-Fi, Music player with Spotify, Pandora, Tidal, Deezer, Audible, Kindle and Speaker.

Regular price $69.99 USD

Regular price Sale price $69.99 USD

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How can we help?

☘️How to add songs to playlists in HiBy Music?

☘️How to Create a Personal Playlist on HiBy Music App?

☘️How to Install Radio Paradise on Your Music Player？

☘️Can I set my SD card as “internal storage”?

☘️ How do I manage files and folders (Select, Move, Copy, Add to Playlist)?

SU9 Android Streaming Music Player with Bluetooth & WiFi, 4" Touchscreen MP3/MP4 Player

SU9 Android Streaming Music Player with Bluetooth & WiFi, 4" Touchscreen MP3/MP4 Player

SU3 Safe Kids MP3 Player with Parental Controls. Supports Spotify Kids, Apple Music, Audible, Kindle. Great Gift for Kids.

SU3 Safe Kids MP3 Player with Parental Controls. Supports Spotify Kids, Apple Music, Audible, Kindle. Great Gift for Kids.

SU5 Digital Music Player for Kids, 4" Full Touch Screen MP4 with Spotify, Spotify Kids, Google Play, Audible and Speaker.

SU5 Digital Music Player for Kids, 4" Full Touch Screen MP4 with Spotify, Spotify Kids, Google Play, Audible and Speaker.

SU7 Digital Audio player with Bluetooth & Wi-Fi, Music player with Spotify, Pandora, Tidal, Deezer, Audible, Kindle and Speaker.

SU7 Digital Audio player with Bluetooth & Wi-Fi, Music player with Spotify, Pandora, Tidal, Deezer, Audible, Kindle and Speaker.

Country/region

How can we help?

☘️How to add songs to playlists in HiBy Music?

☘️How to Create a Personal Playlist on HiBy Music App?

☘️How to Install Radio Paradise on Your Music Player？

☘️Can I set my SD card as “internal storage”?

☘️ How do I manage files and folders (Select, Move, Copy, Add to Playlist)?